Manager, Business Area, Operations Silverton, Pretoria

(Ref 64412)

 

MAIN PURPOSE OF THE ROLE:

This service aims to ensure efficiency and contract adherence in terms of client relations, operational performance, commercial and financial performance, people management and development and continuous improvement initiatives.

The role needs to ensure operations are managed in accordance with the standards and policies and procedures and also have to ensure that the strategy, goals and initiatives are cascaded down through the organization into the various operations.

Support and actively participate in development services and solutions to complement offering to the Automotive Industry. 

​

Qualification(s):

Industrial Engineering or Supply Chain Management degree (Advantageous) 

 

Computer Skills:

MS Visio, MS Project, AutoCADWMS advanced experience (SAP) – will be essential requirement 

 

Job-related Requirements:

• 5+ years experience in logistics environment, 3+years in management positions

• People management skills including leadership, performance management, IR, people motivation and people development;

• Communication & conflict management skills to successfully deal with all levels, age groups and cultures of people – both internal and external. Ability to manage people in a unionized environment successfully;

• Commercial & financial skills: Financial acumen and experience in adherence to budget, contract management and service level agreements;

• Problem solving skills to identify potential problems and put the necessary in place to resolve the problem. Important to be pro-active not re-active

• Business development experience: The ability to identify extension business and new business opportunities. The ability to engage with the client and design and sell a solution that best meets the requirements of the client and our business. 

• Multi-functional role: The ability to work in a complex environment across multi service segments internally and aligning the service delivery across the clients’ extremely diverse environment. 

 

ADDED ADVANTAGES FOR THIS ROLE:

• Negotiation skills & relationship management – client and / or supplier

• Sound knowledge of operational process

• Operational experience and the ability to work independently• Strong project management background

• Knowledge of ERP/WMS/Systems Integration will be beneficial. 

​

 

DUTIES & RESPONSIBILITIES:

Operations:

• Full accountability and leadership on all aspects of the Automotive operations in Slverton,

• Accountable for all initiatives being implemented across these operations, including potential new client take-on

• Meeting of all customer SLAs

• Compliance of sites to standards: o SHERQ – achieve minimum requirements

o Implement and maintain Quality Management System at all sites

• Retain and grow business in Automotive

• Unlock synergies within operations to improve competitiveness of solution to prospective clients

Client Relationships: • Ensuring client’s needs and expectations are consistently met within scope of the SLA.• Client interaction and issue resolution to ensure client satisfaction

Commercial / Financial:

• Thorough understanding and application of contract and service level agreement to achieve accountability and profitability

• Ensure accurate and timeous monthly invoicing and on time payment by client (debtors days)

• Responsible for GL and Accounting queries.

• Claims resolution, investigate and understand claim details per incident, report internally and negotiate and process compensation when valid

Operational Performance:

• Actively managing daily operational performance to consistently achieve performance metric targets

• Delivering on client and internal CIP requirements and driving lean culture

• Internal stakeholder communication management, ensure agreed to meetings, conference calls and forums are planned and conducted internal as agreed to by all stakeholders, this is an ongoing requirement.

• Customer dissatisfaction process, analyze failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions.

People Management:

• Firm and consistent approach to ongoing performance measurement and management of team

• Resolution of all IR issues in conjunction with HRM

• Coaching and mentoring of team to achieve client objectives.

• IDP and succession plans in place

• Drive training interventions to close skills gaps in operations

Client Expectations:

• Monthly KPI dashboard consolidation and reporting, root cause analysis and corrective action implementation and tracking

​

Package: R 85,000 CTC per month 

​

Please submit your CV to admin2@smartplacements.co.za

Please also submit your last payslip and a head and shoulders

photo together with your application.

Only short-listed candidates will be contacted

​

Due to the high volume of applications received, only shortlisted candidates will be contacted. Should you not hear from us within two (2) weeks following the closing date for applications, kindly consider your application unsuccessful.​

​

Supervisor, Operations, Solutions Silverton, Pretoria (Ref 64673)

​

Qualification(s):

• Matric

• Diploma in Operation or Supply Chain Management will be an advantage, but not required 

• Computer Skills:

• WMS skills & knowledge CMMS 

 

Job-related Requirements:

• Proven track record in product logistics environment

• Minimum of 3-5 years’ experience in Leading a team in a Logistics and Supply Chain Environment.

• Sound knowledge of IR principles and ensuring adherence.

• Operations: Extensive knowledge and hands on skill related to Inbound & Outbound logistics, Warehouse Processes, Part supply through Autocall, Sequencing, Milkrun & Kitting. Abilities to investigate and close out inventory stock variances, caused through incorrect system transactions, Bill of Material, etc.

• Problem Solving: Effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventive Measures;

• Supervision: Must be able to do all supervisory functions (Planning, Organizing, Leading, Controlling,Monitoring) independently, effectively and reliably;

• Communication: Must communicate effectively (written and verbal) to manage and meet both internal and external customer expectations;

• Compliance: Must ensure full site compliance, including the following:  Policies, Regulations, Work Instructions, Maintenance Schedule and Local Authority requirements;

• Stress and Conflict Management: Must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure;

• Commercial: Must have effective commercial acumen and experience to manage Client and Supplier Contracts, SLA’s and Risk;

• HR and IR: Must be able to effectively lead, train, performance measure and performance manage all subordinates to ensure high morale, productivity and retention. This includes advanced knowledge of Industrial Relations and Processes; 

 

ADDED ADVANTAGES FOR THIS ROLE:

Good people and leadership skills Work towards achieving objectives and goals on a personal level and team level. Must be able to work under pressure Must have good time management skills 

 

MAIN PURPOSE OF THE ROLE:

This position aims to ensure contract adherence in terms of client relations, operational performance, commercial and financial performance, people management and development and continual improvement initiatives. Supervising a team of 45 to 60 employees.

The role needs to ensure operations are managed in accordance with the standards and policies and procedures. Ensure that the strategy, goals and initiatives are cascaded down through the organization into the various areas of the operation.

Support and actively participate in development services and solutions to complement offering to the Automotive industry. 

 

DUTIES & RESPONSIBILITIES: 

A. MAINTAIN COMMUNICATIONS: To enhance a 2-way communication process within the team. 

1. Communicate information obtained from the Operations Manager.

2. Keep Operations Manager informed on problems or concerns 

3. Communicate the goals/objectives to the team members 

4. Communicate defects to other teams/sections (feedback on quality, safety, etc.) 

5. Maintain high morale through continuous communications 

6. Solicit input from team members 

7. Maintain high morale and team spirit through continuous coaching 

 

B. SUGGESTIONS:

Encourage and solicit suggestions that the team members can do on their own. 

1. Encourage team members to submit improvement proposals 

C. TRAINING: To enable personal growth by organizing training for all team members. 

1. Master all jobs in the team to relieve, train and assist the team members using the JIT method 

2. Train the team members to become multi-skilled workers according to the flexibility chart 

3. Record and maintain the flexibility chart of the team 

4. Give job instruction training to all newcomers in the team

D. ATTENDANCE: To create an environment where attendance is seen as essential for the team performance. 

1. Cover all absenteeism whenever needed in team.

2. Inform Operations Manager if absentee coverage cannot be resolved within the team 

3. Motivate team members for attendance 

E. PERFORMANCE SUPPORT:

To create a positive and constructive climate by coaching and supporting the team members. 

1. Monitor performance of team members, coach/retrain where necessary 

2. Assist in eliminating problem operations and bottlenecks 

3. Be aware of health conditions of team members 

4. Give positive feedback on performance issues to team members 

5. Give input to the Branch Manager with regard to performance evaluations. 

TEAM MEETINGS: To enhance a 2-way communication process within the team. 

1. Prepare the agenda of the meeting and solicit input from Operations Manager and team members 

2. Conduct the meeting 

3. Inform the Operations Manager about the outcome of the meeting 

4. Follow-up on items discussed during the meeting 

G. JOB ROTATION: To create flexibility and personal growth by organizing job rotation. 

1. Ensure that the job rotation amongst team members balances ergonomically challenging jobs with those that are physically less 

2. Train team members in order to gain flexibility for job rotation 

3. Maintain a record of rotation

​

Salary : R 25,000

​

Please submit your CV to admin2@smartplacements.co.za

Please also submit your last payslip and a head and shoulders

photo together with your application.

Only short-listed candidates will be contacted

​

Due to the high volume of applications received, only shortlisted candidates will be contacted. Should you not hear from us within two (2) weeks following the closing date for applications, kindly consider your application unsuccessful.

 

Manager, Engineering & Quality Silverton, Pretoria(Ref 66006)

 

Qualification(s):

Matric

B.Eng Industrial Engineering (Essential) or B-Tech with a Master 

 

Computer Skills:

• MS Office Applications (Advanced Excel)• MS Visio, • MS Project, • Intermediate AutoCAD 

 

Job-related Requirements:

• People management skills including leadership, performance management, people motivation and people development (minimum 5 years’ experience);

• Ability to coordinate several tasks and multiple team members successfully in order to meet deadlines/projects

• Communication & conflict management skills to successfully deal with all levels, age groups and cultures of people – both internal and external. Ability to manage people in a unionized environment successfully (5 years);

• Commercial & financial: Financial acumen and experience in adherence to budget

• Problem solving skills identify potential problems and put the necessary in place to resolve the problem. Important to be pro-active not re-active• Minimum 5 years experience in an Logistics industry;• Senior Industrial Engineering Experience in logistics environment: >5 years;

• 7+ year/s experience in execution of CIP (Continuous Improvement Processes);

• Strong time-management and organizational skills

• Ability to work weekends and extended hours and travel when required

• Detail oriented;

• High work rate and quality of work• Own vehicle & valid license

• Ability to work under pressure & adapt to change

• Above average EQ

• Ability to travel for short periods in South Africa

​

Please submit your CV to admin2@smartplacements.co.za

Please also submit your last payslip and a head and shoulders

photo together with your application.

Only short-listed candidates will be contacted

​

Due to the high volume of applications received, only shortlisted candidates will be contacted. Should you not hear from us within two (2) weeks following the closing date for applications, kindly consider your application unsuccessful.